Privacy Policy

Privacy Policy
1. Introduction
Greymouth Seaside TOP 10 Holiday Park (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, make a booking, or stay at our holiday park.
2. Information We Collect
We may collect the following information:
- Personal Details such as your name, address, phone number, and email address
- Booking Information including dates of stay, number of guests, and payment details
- Vehicle Information such as licence plate numbers (for security and site management)
- Feedback and survey responses
- Website & Online Data including IP address, browser type, and pages visited
- Cookies & Tracking Data to improve website performance and user experience
3. How We Use Your Information
We use your information to:
- Process and manage bookings
- Communicate with you about your stay or enquiries
- Improve our services, facilities, and website
- Maintain safety and security within the park
- Comply with legal or regulatory requirements
4. Sharing Your Information
We do not sell your personal information. We may share information with:
- Service providers such as booking platforms, payment processors, or IT support
- TOP 10 Holiday Parks Group where required for membership or loyalty purposes
- Authorities if required by law or for safety/security reasons
All thirdparty providers are expected to comply with privacy obligations.
5. Data Security
We take reasonable steps to protect your information from loss, misuse, or unauthorised access. While we strive to safeguard your data, no method of electronic storage or transmission is completely secure.
6. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Ask how your information has been used
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Last Updated 15/06/2026
9. Contact Us
If you have any questions about this Privacy Policy or wish to make a privacy request, please contact:
Greymouth Seaside TOP 10 Holiday Park
2 Chesterfield Street, Greymouth, New Zealand
Email: info@top10greymouth.co.nz
Phone: 03 768 6618
